Privacy Policy

At HerbWell, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.herbwell.in or purchase products from us.
By using our website or services, you consent to the collection and use of your personal information as outlined in this policy.

1. Information We Collect
We collect several types of information to provide you with a seamless shopping experience:

a. Personal Information
When you purchase products, create an account, or contact us, we may collect personal information, including but not limited to:
Name
Email address
Shipping and billing address
Payment information (credit/debit card details, etc.)
Phone number

b. Non-Personal Information
We also collect non-personal information that does not identify you individually, such as:
Browser and device information (IP address, browser type, operating system)
Website usage data (pages visited, links clicked, time spent on the site)

2. How We Use Your Information
We use the information we collect for the following purposes:

a. Order Fulfillment
To process and ship your orders.
To communicate with you about your orders, including providing order updates and handling returns.

b. Customer Support
To respond to inquiries, requests, or feedback.
To provide personalized customer service and support.

c. Marketing and Promotions
To send you promotional emails or newsletters about our products, discounts, and special offers. You can opt-out of these communications at any time. To personalize your shopping experience by showing you relevant products or promotions based on your preferences.

d. Site Improvement
To analyze and improve the functionality, design, and performance of our website.
To detect and prevent fraud, security breaches, or other illegal activities.

e. Legal Compliance
To comply with legal obligations, such as tax reporting or regulatory requirements.

3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

a. Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, fulfilling orders, processing payments, or delivering products. These service providers are only given the necessary information to perform their services and are required to keep your information confidential.

b. Legal Requirements
We may disclose your personal information if required to do so by law, or in response to valid legal requests from law enforcement or other government authorities.

c. Business Transfers
In the event that HerbWell is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include fully secured payment gateway, encryption, secure socket layer (SSL) technology, and regular security reviews.

5. Your Rights and Choices

a. Access & Update Information
You have the right to access, update, or correct your personal information at any time. If you have created an account on our site, you can log in to your account to update your information. Alternatively, you may contact us to request access to your data.

b. Opt-Out of Marketing Communications
You may opt-out of receiving promotional emails or newsletters by clicking the “unsubscribe” link in any email or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you transactional emails related to your purchases (e.g., order confirmations).

c. Request Deletion
You have the right to request the deletion of your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.

d. Cookies and Tracking Technologies
You can control or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to HerbWell. We are not responsible for the privacy practices or content of any linked third-party sites. Please review the privacy policies of those websites before providing any personal information.

7. Children’s Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of our website after any changes to this policy constitutes your acceptance of those changes.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: 1herbwell@gmail.com or Click Here

To know about the Shipping & Returns Policy Click Here 

To read the Terms of Use Click Here